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SmileDrivers is an online service to help you better understand what is truly driving your practice.
With the help of SmileDrivers, you can understand how to create loyal patients and increase profits.
Why should you measure?
Every business needs candid feedback from its patients, the kind they won't tell you directly. You need to know how they talk about you with friends and family.
What should you measure?
Measure things that make a difference in your patients' attitude about you, and that are under your control to improve. You also need to know the one thing that they would change about your practice.
How should you measure?
You should measure every patient's experience within 24 hours of their leaving your office. It should be brief and convenient for them. Patient feedback is the most valuable asset to building a successful practice.
Practice Improvement Life Cycle
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